Application Design I Project 2: UI UX Design Document
Melvin Yung Khun Yew | 0357241 | Bachelor of Design (Hons) in Creative
Media
DST 60504 | Application Design I
Week 5 — Week 10
UI UX Design Document
Continuing on my final decision on the app proposal, I start to gather insights from the user group of the app for further analysis to refine my design decision and focus on the main issues occurring in the SPayGlobal app.
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| Image credit to Lisa Nguyen on dovetail.com |
These are the jump links to each part of this portfolio
Instructions
Mr Zeon Wong, my module coordinator and lecturer for this semester, provided us with the necessary files including the module information, and reading elements to give us a headstart on this module.
MIB - Module Information Booklet
Project 2 - UI UX Design Document
In this assignment, I'm required to conduct user research and analyze
the information to gather insights on the real-world issues faced by my
selected application for redesign.
Deadline: Week 10
Conducting surveys, interviews, and market studies on the selected
topic for in-detail information.
Including the key features of the mobile application and providing a
clear flowchart of the app.
Learning goals:
- Conceptual and Cognitive Competencies – Demonstrate and apply knowledge of design principles technical processes, tools, and software.
Work Process
Project Overview
Further developing the design proposal, Mr Zeon provided us with the
necessary information on conducting user research to gather insights
to fine-tune the design for the final decision. With the class
activities conducted during class, I'm able to grasp the crucial
methods for gathering the users' feedback before spending resources to
design the final app redesign outcome.
User Research: Online Questionnaire
To have quantitative and qualitative responses on the users' current
opinions of the SPayGlobal app, I figured and listed out several key
points to be included as questions for the participants' feedback in
the hope of gathering further insights into the app designs that I
may have missed and disregarded in the design proposal.
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| S Pay Global, a Sarawak's fintech app |
Conducting the user research using this method with targeted
users in Sarawak, I announced my Google Form survey to the Sarawak
communities, which spans from my family members, and relatives to
my friends currently in Sarawak and the public.
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| Inviting the public and my relatives to a questionnaire on WhatsApp |
User Research: Interview
Interviewing my close family members who have been using the
aforementioned app since its launch, I communicated with them
to allocate a timeslot for online interviews through Discord
video calls and WhatsApp voice calls. From the interview, I
can get to know more specific feedback and criticism on the
current app design and functions from their responses. I'm
also able to hear some unique and interesting points of view
from my interviewee.
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| Discord call with my family member |
More of my progress is recorded and documented in a slide I made,
with:
- Introduction to the app (purpose of app, problem statement)
- User research (surveys, interviews, user journey, user persona)
- Information Architecture (card sorting, information architecture map, user flow chart)
- Minimum Viable Product (complete app feature list and MVP identification)
Here is my documentation:
Or access my final proposal separately:
Presentation Video
My reflections
I'm grateful that in this assignment I have a supportive family
and friends to help me gather the required responses by spending
their time to complete my surveys and interviews in only a short
time, allowing me to be able to document the user feedback
analysis on the current SPayGlobal app. Not to mention that with
this assignment, I've realized how important this analysis step is
not only in this assignment but in all the app design projects out
there in society as I learnt about these necessary work procedures
for the UIUX designer's job through the sharing by the seniors and
professionals on social media to create a successful
application.
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